Privacy Policy

CliniQ+ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered psychiatry education platform.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

CliniQ+ is the data controller for the personal data processed through this platform. For any data protection queries, please contact us at:

We collect and process the following categories of personal data:

CliniQ+ uses artificial intelligence to generate exercise content and reflection responses. You acknowledge and agree that:

• AI-generated content may contain inaccuracies, errors, or biases
• AI responses are not reviewed by medical professionals before delivery
• AI cannot replicate the nuance and complexity of real clinical practice
• You should critically evaluate all AI-generated content
• We do not guarantee the accuracy, completeness, or appropriateness of AI content

We use the following categories of third-party services to operate CliniQ+:

Some of our third-party service providers (Google, Vercel) may process data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the UK ICO
• Adequacy decisions where applicable
• Provider certifications and compliance frameworks

We retain your data as follows:

• Account Data: Retained while your account is open. When you close your account, your email address and name are removed from it straight away and it is permanently locked
• Reflections and anything you typed: Your reflections, mentor conversations, portfolio drafts, feedback, and any topic, focus or case description you wrote are deleted when you close your account
• Exercise and usage records: Exercise records (type, date and the AI-generated content), usage events, skill ticks and confidence ratings are kept after you close your account, but are no longer linked to you
• Course access list: If your place was arranged by your university or NHS trust, your email address and cohort are kept on the course access list, and removed when you close your account
• Technical Logs: Error logs are deleted automatically after 90 days

You have the following rights regarding your personal data:

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit and at rest
• Access controls to ensure users can only access their own data
• Secure authentication protocols
• Regular security audits and vulnerability assessments
• Input validation and sanitization

We use essential cookies for:

• Authentication session management
• Theme preference (light/dark mode)

We do not use tracking cookies or third-party advertising cookies.

CliniQ+ is intended for medical professionals and students aged 18 and over. We do not knowingly collect data from children under 18. If you believe a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date and, where appropriate, through in-app notifications. Your continued use of CliniQ+ after changes constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights, contact us at:

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.